RESERVATIONS & REQUESTS
Group and charter requests and reservations can be secured by contacting our sales department.
DEPOSITS & FINAL PAYMENTS
There are no surprises here. A partnership is all about working together and all terms are agreed upon and clearly outlined in your charter or group proposal to ensure a seamless experience.
INTERNATIONAL CHARTERS
Payments must be in USD funds or via wire transfer. Please contact our office to confirm current exchange rates before making payments.
CANCELLATION POLICY
Cancellation terms vary depending on the services you require. All terms are outlined in your charter proposal.
WHAT IS INCLUDED WITH A JOHN HALL’S ALASKA PACKAGE
An excellent question! What is included is completely up you. Your group is special – you know the way they like to travel, their price point, and what they value. Whether it is more activities, amenities, meals, or free time to do as they please – this is your tour and we can build it with as many or as few inclusions as you request. But what is always included, is the quality attention we extend to you and your clients.
TOUR INTERRUPTIONS & REVISIONS
For the sake of providing a tour enjoyable to all guests, John Hall’s Alaska reserves the right to request that a guest leave the tour if the guest’s behavior becomes disruptive to other tour guests. The costs associated with returning home early will be the guest’s responsibility.
Due to unforeseen circumstances that may occur to or by our tour partners, John Hall’s Alaska reserves the right to revise the services included in the itinerary such as hotel accommodations, means of transportation, meals, and attractions. In the case of substitutions, every effort will be made to provide services of comparable or better quality. Exclusive sailing itineraries are guidelines and due to permitting and the nature of our explorations, changes may occur and the order of days may vary by departure.
FORCE MAJEURE
In the event of unforeseen circumstances, John Hall’s Alaska reserves the right to adjust or suspend operations of programs to ensure the safety, health, and experience of guests inside their final payment date. Pending proximity of the guest’s departure date, all monies would be transferable to a future travel date.